Confirmed Service Customer
Getting my newly purchased 2022 Suburban serviced at Bergstrom was the BEST experience I've ever had with any vehicle service center! I was given upfront findings that I was able to look through before deciding which fixes needed to be done. Some were cosmetic interior items, others minor mechanical issues, one major mechanical issue, and two factory recalls. Scott explained what the service technician found clearly, so that I could understand the recommendations as well as kept me in the loop throughout the entire process. Scott is extremely knowledgeable, communicates to the audience for better understanding, and walked me through the fixes once completed. There are a few pending items awaiting parts, but I'm confident that every experience I have with Bergstrom Service will be excellent. Thank you Scott and team!
Trevor M.
Madison,
WI
Business Response
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