Customer Reviews

Always taken care of

That's to the team for taking care of a problem from previous chevrolet dealership that lead to transmission fluid leakage which was after paying for another transmission inspection lead to Wisconsin Chevy finding and fixing the problem which I'm thankful for.

Excellent

Nice visit with the service team Scott & Jessie and I enjoyed the coffee.

Blake was helpful and knowledgeable on the Equinox EV as he said he owns one too, but I urge him to use that one pedal driving, I found it to be super cool and a ton of fun.

The experience was very good. A shuttle was available to drop me off and pick me up at home while service to my vehicle was being done.

Everyone we met at Bergstrom was helpful.

Blake Kes was wonderful to work with���helpful, considerate, and very knowledgeable. He is definitely an asset at Bergstrom and will be at the top of our list when looking for cars in the future. All of his colleagues were likewise welcoming and helpful.

Arrived was greeted quickly person knew I was coming in and got my info. Was on my way back home in a matter of minutes. Didn���t take long for service all was sent online. One difficulty was hearing service tech going through the video. Too much background noise. Guessing no one listening to that.

The sales staff was my idea of the perfect experience - no sales staff tripping over one another to get to the customer first. The receptionist took us to Blake Kes��� office, where we were introduced to a very professional, yet personable, person. Blake was informative, great on follow up, courteous and strived to find us the exact vehicle we wanted. During our several visits to Bergstrom, we met two sales managers who stepped into Blake���s office to introduce themselves. Both were delightful people, who showed interest in the customer���s experience at Bergstrom. Rather than put pressure on us to buy something, they all worked together to find us what we wanted to buy and made it happen. Blake has followed up with us after we picked up our 2025 Silverado truck to see if we had any questions. He reiterated the staff was there for us if we needed any help. We could not be more pleased.

Efficient, great communication

Dropped truck off in the morning, picked it up in the afternoon.

I was second in line for service and my wait time was appropriate for that. Made me very happy. My service associate was friendly and professional

Always on time always done right the first time, Doug, John, Lori and the rest of the Bergstrom crew can be depended on to keep my trucks on the road. Very much appreciated.

Fast, good customer service and good service

Checked out my concern about transmission fluid leaking and took care of the warranty repair in 3 days so I didn't have to schedule another visit.

Your dealership's customer service is best I ever experienced. Very friendly and very professional. I feel like my business is appreciated. Keep up the great work.

Great

Jerome was great to work with and very knowledgeable. Everybody I interacted with were nice and polite

Service was awesome. Everyone I spoke with was friendly and helpful���especially the gal (sorry I forgot her name). She took the time to explain their findings and my options. She deserves a raise!!!!